Which fund do I choose?
When you give online, you’ll see funds for each area of giving. If you woudl like to give a general tithe, just select “tithes and offerings,” otherwise you can select any of the othe ministries of Capital Church to give a special offering.
I clicked the “Online Giving” button and nothing happens.
When you click Online Giving, a new browser window is opened. If you’re using a pop-up blocker, the window won’t open. Most browsers will allow you to permit pop-ups from a specific web site. In order to use the Online Giving area, you will need to allow pop-ups from www.capitalchurch.net.
Can I schedule recurring donations?
Yes, you can specify whether you want your contribution made once, weekly, twice per month, monthly, quarterly or yearly. You can set up as many scheduled contributions as you would like, so it is possible to give your tithe as well as any additional gifts.
Will I still receive a contribution statement?
You will be able to log-in and download and print your statements. You will still receive a printed statement in the mail. If you are a new user and will be creating an account for the first time, please allow three to five business days for your statement to be available.
Contributions statements for businesses and/or organizations will ONLY be mailed.
What if I change banks or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at anytime including the bank routing number, account number, date, fund, frequency and amount.
Is online giving secure?
We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for “Secure Socket Layer,” a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
I received an email stating that my contribution didn’t go through. What do I do?
When transactions don’t go through, it is usually because of a typo. So try it again and double check your routing and account numbers.
Who do I talk to if I have more questions?
Email Pastor Travis or call him at 703-757-1200. He will be glad to answer any other questions you may have.